You can improve your organization’s performance. The solution? Balance.

Effective performance management requires an integrative approach that balances supportive leadership and accountability. Unfortunately, balancing these two critical elements is often a struggle.

That’s where Supportive Accountability Leadership™ comes in.

Engage Employees and Improve Performance

Supportive Accountability Leadership™ is a simple but powerful framework that equips leaders to create an engaging work environment while promoting accountability and improving performance. At the core of the model is supportive accountability, a blend of supportive supervision and strong accountability that sparks employee performance.

The Four Leadership Styles of Supportive Accountability™

The Supportive Accountability Leadership Model frames performance management using four basic leadership styles determined by how much leaders strike a delicate balance between support and accountability. This video provides an overview of each style.

Seven Elements of Effective Performance Management

Supportive Accountability Leadership also encompasses seven elements that engage employees and boost performance: expectations, monitoring, feedback, support, recognition, accountability, and documentation. Effective leaders are agile and leverage the elements that each situation requires.

The Supervisor-Employee Relationship

The supervisor-employee relationship is the foundation of Supportive Accountability Leadership. If leaders are going to inspire employees to achieve success, they must first and foremost build a lasting and healthy working relationship with each of them.

The Model Unveiled

Sylvia unveiled the model with the publication of her business book, Supportive Accountability: How to Inspire People and Improve Performance.

The book provides a mix of stories, actionable tips, and tools to help managers and supervisors apply proven performance management principles.

The Program

Through our proprietary Supportive Accountability Leadership™ Program, Melena Consulting Group can bring the model to your organization.

This comprehensive training program provides the following for each program participant:

  • A copy of the Supportive Accountability book.
  • Dynamic, hands-on facilitation that will challenge participants to analyze, reflect, and take action.
  • Interactive spiral-bound workbook, job aids, posters, and other tools to aid in learning and ongoing application long after the program.

We can tailor the length and depth of the program’s content meet your needs and budget. We can provide a one-hour introduction, one-day workshop, or complete academies spanning longer periods.


If you’re interested in developing your organization’s capacity to offer the program internally, we offer a Train-the-Trainer option. Please get in touch for more information.

Complimentary Clarity Call

Wondering if the program is right for your organization? Book your complimentary, no-obligation clarity call!


Building leadership and management strength.™


Source: Melena, Sylvia. “The Heart of Supportive Accountability.” Chap. 1 in Supportive Accountability: How to Inspire People and Improve Performance. La Mesa, CA: Melena Consulting Group, 2018. Excerpts reprinted with permission.